Shipping & Returns
Q. Do you ship to my country?
Hell Yeah, we do! We want everyone, everywhere to be able to rock ForTheFly and therefore ship internationally. If you have any questions about shipping just reach out and we’ll be happy to help. all pieces are shipped in recycled packing materials, it might not be the prettiest but our planet will thank us.
Q. How long will it take for my order to ship?
‘Ready to Rock’ pieces in the store are also ‘Ready to Ship’ and usually head out the door within 1-2 business days, then it’s all down to the postal peeps! We cannot take responsibility for any packages once they have left ForTheFly HQ, but for all pieces over £100 in value shipping is through a premium courier service, tracked with full insurance cover. If you need something for a specific date, please let us know before purchase and we’ll do our best to make it happen.
Q. What methods of payment do you accept?
All major online payment methods SHOULD be covered on the website, if your preferred payment method can’t be found here just send a message and we’ll try to sort it somehow.
Q. What is your return/exchange policy?
Unfortunately we cannot accept returns or exchanges on any custom/customized pieces. All pieces are sold ‘as is’ with all sales deemed final and if you have any questions about something specific, please just shoot us a message before purchase.